Contact Us — RyanPlugins Support & Community
Contact us anytime — whether you have a pre-purchase question, need help with plugin compatibility, or want to report a bug. RyanPlugins is an independent WordPress plugin developer specializing in WooCommerce payment gateway integrations. Every support request is answered personally.
Have a question before buying?
Not sure if a plugin is right for your store? Want to confirm compatibility with your payment processor or theme? Feel free to contact us before purchasing — pre-sale questions are always welcome.
📩 Email: support@ryanplugins.net
Plugin Support
For technical support, include your WordPress version, WooCommerce version, and a brief description of the issue. Plugin-specific bugs and feature requests are tracked on GitHub. Existing customers can also contact us through Patreon for priority support.
- Response time: typically within 1–2 business days
- Free plugins: supported via WordPress.org forums
- Premium plugins: supported via email and Patreon
Find RyanPlugins On
You can also contact us or follow new plugin releases across these platforms:
🧡 Patreon
Download premium plugins, get early access to new releases, and reach us for priority support.
🔵 WordPress.org
Free plugin listings, user reviews, and the official WordPress.org support forums.
🟢 CodeCanyon
Purchase premium plugins through the Envato marketplace with buyer protection.
⚫ GitHub
Browse plugin source code, submit bug reports, and track changelog updates.
About RyanPlugins
RyanPlugins builds and maintains WooCommerce payment gateway plugins for merchants who need reliable, well-documented integrations. Current plugins include gateways for accept.blue, CyberSource, and a self-custodial crypto wallet payment solution. Plugins are distributed via Patreon, CodeCanyon, and WordPress.org.
When you contact us, you’re talking directly to the developer — not a support team working from a script. Clear, honest answers to every question. Browse our available plugins or visit the blog for setup guides and plugin documentation.
Frequently Asked Questions
How quickly will I get a response?
Most support emails are answered within 1–2 business days. If you contact us about a critical issue affecting your live WooCommerce store, mention that in your message and it will be prioritized.
Where should I report a bug?
For bugs, the fastest path is GitHub — open an issue on the relevant plugin repository at github.com/ryanplugins. Include your WordPress version, WooCommerce version, PHP version, and steps to reproduce. You can also contact us by email if you prefer.
Do you offer custom plugin development?
Custom development requests are considered on a case-by-case basis. If you need a specific payment gateway integration or a modification to an existing plugin, send a description of what you need to support@ryanplugins.net and we’ll let you know if it’s something we can take on.
I bought a plugin on CodeCanyon — where do I get support?
CodeCanyon purchases are fully supported. Contact us at support@ryanplugins.net with your Envato purchase code and a description of your issue. You do not need to go through the Envato support system — direct email is faster.
Are the free versions on WordPress.org fully functional?
Yes — free versions available on WordPress.org are fully functional for standard use cases. Premium versions add advanced features such as saved payment methods, recurring billing support, and additional gateway configuration options. If you’re unsure which version fits your store, contact us and we’ll help you decide.
How do I stay updated on new plugin releases?
The best way is to follow RyanPlugins on Patreon, where new releases and changelogs are posted first. You can also watch the GitHub repositories for release notifications, or check the WordPress.org plugin pages for update history. Major updates are also announced on the plugin’s own page on this site — bookmark the plugin you use to stay informed.